Manhattan Home Design, a furnishings firm concentrating on mid-century contemporary and contemporary pieces, placements itself as a company of " budget friendly high-end." The firm offers a curated collection of furniture, including famous reproductions and original designs, intending to bring premium, trendy items to a vast audience.
Brand Viewpoint and Products
The brand's core philosophy, as highlighted by chief executive officer Becca Polak, is to offer functional and fashionable furniture that shapes the method individuals live. Polak, a former corporate legal representative that acquired Manhattan Home Design in May 2024, brings a focus on customer-centric service and high quality. The business's directory consists of prominent items like the Mario Bellini Sofa and the Ducaroy Couch, commonly made with premium materials such as Italian natural leather and velvet.
Manhattan Home Design Reviews and the Sitejabber Experience
A extensive consider Manhattan Home Design Reviews from both the company's website and independent evaluation systems reveals a mixed photo. The Sitejabber web site provides a particularly telling perspective, with an total ranking of 2.6 out of 5 celebrities, suggesting a pattern of customer discontentment.
Positive Responses:
Several consumers applaud the visual and top quality of the furniture, noting that items usually surpass assumptions in regards to product and workmanship.
Some testimonials from the firm's website highlight items as "statement-making" and " specifically what I required to pull the room together."
Older evaluations from third-party sites additionally mention favorable experiences with product top quality and timely distribution.
Manhattan Home Design Unfavorable Feedback:
Extra recent testimonials on independent sites like Sitejabber and Houzz paint a much less favorable photo, with constant grievances concerning solution, value, and deceptive marketing.
Usual complaints highlighted on Sitejabber and various other systems include:
Poor customer service: Customers report a absence of interaction and problem resolving concerns.
Misleading methods: There are mentions of products being noted as "in stock" when they are not, as well as a "bait and switch" strategy with furniture high quality and sales.
Shipping and delivery problems: Long delays, unfulfilled orders, and damaged items upon arrival are frequently pointed out.
Trouble with returns and refunds: Customers have actually reported substantial challenges in getting refunds or substitutes for harmed or poor-quality items.
Manhattan Home Design Becca Polak
Becca Polak is the chief executive officer and owner of Manhattan Home Design. Her background is in the business and legal world, and she obtained the company with the goal of enhancing the on the internet furnishings purchasing experience. She is also a contributor to the business's blog, where she blogs about interior design trends and suggestions. Her management is concentrated on curating classic, high-quality pieces and transforming the firm's track record with a extra customer-centric method.